{"id":16041,"date":"2026-06-02T17:14:52","date_gmt":"2026-06-02T17:14:52","guid":{"rendered":"https:\/\/maxtec.inf.br\/?page_id=16041"},"modified":"2026-06-02T17:18:16","modified_gmt":"2026-06-02T17:18:16","slug":"atendimento","status":"publish","type":"page","link":"https:\/\/maxtec.inf.br\/en\/atendimento\/","title":{"rendered":"atendimento"},"content":{"rendered":"<p><!DOCTYPE html><br \/>\n<html lang=\"pt-BR\"><br \/>\n<head><br \/>\n<meta charset=\"UTF-8\"><br \/>\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"><br \/>\n<title>Termo de Autoriza\u00e7\u00e3o &#8211; MaxTec<\/title><\/p>\n<style>\n\/* ==========================================================================\n   1. ESTILO PARA A TELA (Como vai aparecer no site\/WordPress)\n   ========================================================================== *\/\n.maxtec-web-container {\n    max-width: 700px;\n    margin: 30px auto;\n    padding: 25px;\n    background: #ffffff;\n    border: 1px solid #dddddd;\n    border-radius: 8px;\n    box-shadow: 0 4px 10px rgba(0,0,0,0.05);\n    font-family: Arial, Helvetica, sans-serif;\n    color: #333333;\n    box-sizing: border-box;\n}<\/p>\n<p>.maxtec-web-container * {\n    box-sizing: border-box;\n}<\/p>\n<p>.maxtec-web-container h1 {\n    text-align: center;\n    font-size: 24px;\n    color: #000000;\n    margin: 0 0 5px 0;\n    font-weight: bold;\n    line-height: 1.2;\n}<\/p>\n<p>.maxtec-web-container h2 {\n    text-align: center;\n    font-size: 13px;\n    color: #555555;\n    margin: 0 0 25px 0;\n    font-weight: bold;\n    text-transform: uppercase;\n}<\/p>\n<p>.maxtec-row {\n    display: flex;\n    gap: 15px;\n    margin-bottom: 15px;\n}<\/p>\n<p>.maxtec-field {\n    flex: 1;\n}<\/p>\n<p>.maxtec-web-container label {\n    display: block;\n    font-size: 14px;\n    font-weight: bold;\n    margin-bottom: 4px;\n    color: #000000;\n}<\/p>\n<p>.maxtec-web-container input[type=\"text\"],\n.maxtec-web-container input[type=\"date\"],\n.maxtec-web-container select,\n.maxtec-web-container textarea {\n    width: 100%;\n    padding: 8px;\n    font-size: 14px;\n    border: 1px solid #999999;\n    border-radius: 4px;\n    background-color: #ffffff;\n}<\/p>\n<p>.maxtec-web-container textarea {\n    resize: none;\n    height: 60px;\n}<\/p>\n<p>.maxtec-diag {\n    border: 2px solid #000000;\n    text-align: center;\n    font-size: 18px;\n    font-weight: bold;\n    padding: 10px;\n    margin: 20px 0;\n    background-color: #fafafa;\n}<\/p>\n<p>.maxtec-box {\n    border: 2px solid #000000;\n    padding: 12px;\n    margin: 20px 0;\n    font-size: 13px;\n    line-height: 1.4;\n    background-color: #ffffff;\n}<\/p>\n<p>.maxtec-check-group {\n    margin: 20px 0;\n}<\/p>\n<p>.maxtec-check {\n    display: flex;\n    align-items: flex-start;\n    gap: 8px;\n    margin-bottom: 10px;\n    font-size: 13px;\n}<\/p>\n<p>.maxtec-check input[type=\"checkbox\"] {\n    width: 18px;\n    height: 18px;\n    margin: 0;\n}<\/p>\n<p>\/* Espa\u00e7o para assinaturas f\u00edsicas na impress\u00e3o (ficam ocultas na tela do site) *\/\n.maxtec-print-only {\n    display: none;\n}<\/p>\n<p>.maxtec-btn {\n    width: 100%;\n    padding: 12px;\n    font-size: 16px;\n    font-weight: bold;\n    color: #ffffff;\n    background-color: #000000;\n    border: none;\n    border-radius: 4px;\n    cursor: pointer;\n    margin-top: 15px;\n}<\/p>\n<p>.maxtec-btn:hover {\n    background-color: #333333;\n}<\/p>\n<p>\/* ==========================================================================\n   2. REGRAS DE IMPRESS\u00c3O (For\u00e7a o layout virar um cupom de 80mm)\n   ========================================================================== *\/\n@media print {\n    \/* Configura o tamanho da p\u00e1gina para bobina de 80mm *\/\n    @page {\n        size: 80mm auto;\n        margin: 2mm 0mm 2mm 0mm;\n    }<\/p>\n<p>    \/* Reseta o container do site para o tamanho da impressora t\u00e9rmica *\/\n    body, .maxtec-web-container {\n        width: 72mm !important;\n        max-width: 72mm !important;\n        margin: 0 auto !important;\n        padding: 0 !important;\n        border: none !important;\n        box-shadow: none !important;\n        background: transparent !important;\n        font-size: 12px !important;\n    }<\/p>\n<p>    \/* Ajusta os textos principais *\/\n    .maxtec-web-container h1 {\n        font-size: 16px !important;\n        line-height: 18px !important;\n        margin-bottom: 3px !important;\n    }<\/p>\n<p>    .maxtec-web-container h2 {\n        font-size: 10px !important;\n        margin-bottom: 15px !important;\n    }<\/p>\n<p>    \/* Ajusta as linhas com dois campos para caberem lado a lado na fita *\/\n    .maxtec-row {\n        display: flex !important;\n        gap: 6px !important;\n        margin-bottom: 6px !important;\n    }<\/p>\n<p>    .maxtec-web-container label {\n        font-size: 12px !important;\n        margin-bottom: 1px !important;\n    }<\/p>\n<p>    \/* Remove as bordas de caixa dos inputs para parecer impresso *\/\n    .maxtec-web-container input[type=\"text\"],\n    .maxtec-web-container input[type=\"date\"],\n    .maxtec-web-container select,\n    .maxtec-web-container textarea {\n        font-size: 13px !important;\n        border: none !important;\n        border-bottom: 1px solid #000000 !important;\n        border-radius: 0 !important;\n        padding: 2px 0 !important;\n        background: transparent !important;\n    }<\/p>\n<p>    .maxtec-diag {\n        font-size: 16px !important;\n        padding: 6px !important;\n        margin: 12px 0 !important;\n        background: transparent !important;\n    }<\/p>\n<p>    .maxtec-box {\n        font-size: 12px !important;\n        padding: 8px !important;\n        margin: 10px 0 !important;\n        line-height: 1.3 !important;\n        background: transparent !important;\n    }<\/p>\n<p>    \/* Esconde o bot\u00e3o de imprimir e as caixas de sele\u00e7\u00e3o online *\/\n    .maxtec-btn, .maxtec-check-group {\n        display: none !important;\n    }<\/p>\n<p>    \/* Mostra as linhas de assinatura que s\u00f3 saem na via impressa *\/\n    .maxtec-print-only {\n        display: block !important;\n        margin-top: 15px;\n    }<\/p>\n<p>    .maxtec-linha-ass {\n        border-bottom: 1px solid #000000;\n        margin-top: 30px;\n        margin-bottom: 25px;\n    }\n}\n<\/style>\n<p><\/head><br \/>\n<body><\/p>\n<div class=\"maxtec-web-container\">\n<h1>MAXTEC<br \/>SOLU\u00c7\u00d5ES TECNOL\u00d3GICAS<\/h1>\n<h2>Termo de Autoriza\u00e7\u00e3o para Diagn\u00f3stico e Servi\u00e7os<\/h2>\n<form onsubmit=\"event.preventDefault(); window.print();\">\n<div class=\"maxtec-row\">\n<div class=\"maxtec-field\">\n                <label>ATENDIMENTO N\u00ba<\/label><br \/>\n                <input type=\"text\">\n            <\/div>\n<div class=\"maxtec-field\">\n                <label>Data<\/label><br \/>\n                <input type=\"date\">\n            <\/div>\n<\/p><\/div>\n<div class=\"maxtec-row\">\n<div class=\"maxtec-field\">\n                <label>Cliente<\/label><br \/>\n                <input type=\"text\" required>\n            <\/div>\n<div class=\"maxtec-field\">\n                <label>Telefone<\/label><br \/>\n                <input type=\"text\" required>\n            <\/div>\n<\/p><\/div>\n<div class=\"maxtec-row\">\n<div class=\"maxtec-field\">\n                <label>E-mail<\/label><br \/>\n                <input type=\"text\">\n            <\/div>\n<div class=\"maxtec-field\">\n                <label>Equipamento<\/label><br \/>\n                <select><option>PC<\/option><option>Notebook<\/option><option>Monitor<\/option><option>Nobreak<\/option><option>Impressora<\/option><option>Outro<\/option><\/select>\n            <\/div>\n<\/p><\/div>\n<div class=\"maxtec-field\" style=\"margin-bottom: 10px;\">\n            <label>Marca \/ Modelo<\/label><br \/>\n            <input type=\"text\">\n        <\/div>\n<div class=\"maxtec-field\" style=\"margin-bottom: 10px;\">\n            <label>Problema Relatado<\/label><br \/>\n            <textarea style=\"height: 50px;\"><\/textarea>\n        <\/div>\n<div class=\"maxtec-field\" style=\"margin-bottom: 10px;\">\n            <label>Estado F\u00edsico<\/label><br \/>\n            <textarea style=\"height: 40px;\"><\/textarea>\n        <\/div>\n<div class=\"maxtec-field\" style=\"margin-bottom: 10px;\">\n            <label>Acess\u00f3rios Entregues<\/label><br \/>\n            <textarea style=\"height: 40px;\" placeholder=\"Ex.: Fonte, cabo...\"><\/textarea>\n        <\/div>\n<div class=\"maxtec-field\" style=\"margin-bottom: 15px;\">\n            <label>Senha Informada pelo Cliente (se houver)<\/label><br \/>\n            <input type=\"text\">\n        <\/div>\n<div class=\"maxtec-diag\">\n            DIAGN\u00d3STICO: R$ 99,90\n        <\/div>\n<div class=\"maxtec-box\">\n            <b>CI\u00caNCIA OBRIGAT\u00d3RIA<\/b><\/p>\n<p>            1. O cliente \u00e9 respons\u00e1vel pelo backup de seus dados.<\/p>\n<p>            2. O equipamento pode possuir defeitos internos n\u00e3o vis\u00edveis.<\/p>\n<p>            3. Durante os testes de diagn\u00f3stico podem ocorrer novas falhas decorrentes de defeitos pr\u00e9-existentes.<\/p>\n<p>            4. O valor do diagn\u00f3stico n\u00e3o \u00e9 reembols\u00e1vel.<\/p>\n<p>            5. Equipamentos n\u00e3o retirados em at\u00e9 30 dias ap\u00f3s o aviso de conclus\u00e3o ou or\u00e7amento ser\u00e3o considerados abandonados, podendo ser vendidos ou destinados \u00e0 sucata para cobrir custos de armazenamento.\n        <\/p><\/div>\n<div class=\"maxtec-check-group\">\n            <label class=\"maxtec-check\"><br \/>\n                <input type=\"checkbox\" required><br \/>\n                <span>Declaro que li e concordo com as condi\u00e7\u00f5es acima.<\/span><br \/>\n            <\/label><br \/>\n            <label class=\"maxtec-check\"><br \/>\n                <input type=\"checkbox\" required><br \/>\n                <span>Autorizo a abertura do equipamento para diagn\u00f3stico.<\/span><br \/>\n            <\/label>\n        <\/div>\n<div class=\"maxtec-print-only\">\n            <label>Assinatura do Cliente<\/label><\/p>\n<div class=\"maxtec-linha-ass\"><\/div>\n<p>            <label>Nome Leg\u00edvel<\/label><\/p>\n<div class=\"maxtec-linha-ass\"><\/div>\n<p>            <label>CPF<\/label><\/p>\n<div class=\"maxtec-linha-ass\"><\/div>\n<\/p><\/div>\n<p>        <button type=\"submit\" class=\"maxtec-btn\"><br \/>\n            \ud83d\udda8 Imprimir Ordem de Servi\u00e7o<br \/>\n        <\/button><\/p><\/form>\n<\/div>\n<p><\/body><br \/>\n<\/html><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Termo de Autoriza\u00e7\u00e3o &#8211; MaxTec MAXTECSOLU\u00c7\u00d5ES TECNOL\u00d3GICAS Termo de Autoriza\u00e7\u00e3o&hellip;<\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/maxtec.inf.br\/en\/atendimento\/\">Read more<\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16041","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/pages\/16041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/comments?post=16041"}],"version-history":[{"count":4,"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/pages\/16041\/revisions"}],"predecessor-version":[{"id":16045,"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/pages\/16041\/revisions\/16045"}],"wp:attachment":[{"href":"https:\/\/maxtec.inf.br\/en\/wp-json\/wp\/v2\/media?parent=16041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}